This client had lampshades that were deteriorating. His wife had her heart set on "sunshiny, bright, lemon yellow shades with sparkly trim". First, I had him take exact measurements, and ordered the replacement blanks. While we waited for the shades to be constructed, we worked closely together. I offered many alternatives for fabrics and trims. They chose the elements to create their perfect replacement lampshades. Here's what he had to say:
Congratulations on a beautiful job. Charlotte says she's in love with them... just what she had in mind. When we get them back home Saturday, we'll take a picture and send it to you. You can put it in your success book.
Naturally, you could use us for a positive reference anytime. We would love to tell anybody of our delightful experience working with you. See you Saturday." -PM, Florida